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Frequently Asked Questions

 Q.  Who are we?
 
Q.  How to contact us?
 
Q.  What do our customers say about us?
 
Q.  What kinds of payments do we accept?
 
Q.  How to order?
 
Q.  How long will it take to receive the order?
 

Q.  Who are we?

  • About our history: We have been specializing in Chinese tattoo translation and design since 1999. We are one of the earliest pioneers in offering chinese tattoo symbols on the internet. Over the past years, we have had the honor to serve customers from all over the world.
  • About your calligrapher: Tai is a skilled calligrapher with university education in both Hong Kong and North America. Her calligraphy and artwork combines both traditional techniques and creative flair. She tutored under the late Master Lai who was a renowned artist trained by the grand master of Chinese painting, the late Lin Feng Mian and Pan Tian Shou.
  • About your translators: The translation team of Tai and Cheung will provide you with a translation that not only embodies the essence of the word/phrase but is also grammatically correct and sounds beautifully in Chinese. Some other sites may have standard phonetic translations for English names, which sound correct but are often meaningless. Our team will give each name careful thought, and with your input, will come up with a meaningful phonetic translation.

    University educated in Hong Kong and North America, both Tai and Cheung are native speakers of Chinese, fluent in the Cantonese, Mandarin and Toisan dialects, thoroughly proficient in English, with some knowledge of the Japanese, French, Italian, Spanish and German languages. Based in North America and in tune with the present trends and culture, their mastery of both the English and Chinese languages will guarantee the most accurate and appropriate translation for you.
  • About our consultant: Chang, with a master degree in Chinese literature from the University of Chinese Culture in Taiwan, serves as our special consultant and is our source of expert knowledge and enlightenment.

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Q.  What do our customers say about us?

    We strive to keep our customers satisfied with fast and quality service, and boast of a long list of loyal and happy clients from the United States, Canada, United Kingdom, Australia, New Zealand, Germany, France, Italy, Switzerland, Sweden, Norway, Denmark, Netherlands, Spain, Singapore, Hong Kong, Brazil, Argentina, South Africa and other countries. The US Marine Corps and Air National Guard also enlist our service in their recruitment screening process. See the raving reviews from our customers.
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Q.  How to Contact Us?

    Send us a message using this contact form or simply send an email to translate@transname.com
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Q.  What kinds of payments do we accept...

    We accept online payments with all major credit cards and payments from your bank accounts .

  • We process our orders via Paypal, which is the number 1 online transaction service provider with more than 80 million members worldwide. PayPal lets you pay for your order with your credit card or from your bank account. See Help on the PayPal site

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Q.  How to order?


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Q.  How long will it take to receive the order?

    All images and files are delivered via email within 72 hours of confirmed payment.

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